The ITin3D system is designed to be robust and extremely well documented so that it requires minimum maintenance and support. However, when any problems do occur, the problems can be discussed directly over the helpline. One of the advantages of the ITin3D portable technical architecture is that a module that is not in order can be resent back to the ITin3D organization for 'repairs'. This can expedite the recovery process when the problem is quickly detected and repaired. The desire of Mr. Multhaup is to be able to train a System Administrator with an in depth understanding of the system so that problems are avoided from the start.

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